Swyclr Ventures Private Limited ("Swyclr", "we", "our", or "us") operates the mobile application "Sloop" (the "App") available on the Apple App Store and Google Play Store. We are a company incorporated under the Companies Act, 2013 (CIN: U62011RJ2026PTC113304), with our registered office at 180, Shree Ram Vihar, Mahal Yojna, Jagatpura, Jaipur - 302033, Rajasthan, India.
This Privacy Policy explains how we collect, use, store, share, and protect your personal data when you access or use Sloop. It also explains your rights in relation to your personal data and how you can exercise them.
By downloading, installing, or using the App, you acknowledge that you have read and understood this Privacy Policy and agree to the collection and use of your information as described herein.
This Privacy Policy is governed by and compliant with the Digital Personal Data Protection Act, 2023 (DPDP Act), the Information Technology Act, 2000, and all applicable rules and regulations thereunder.
Sloop is intended for users who are 16 years of age or older. We do not knowingly allow children under 16 to register or use the App.
If you are between 16 and 17 years of age, you may use the App only with the explicit verifiable consent of a parent or legal guardian. By registering, you represent that your parent or guardian has reviewed and consented to this Privacy Policy and our Terms and Conditions on your behalf.
If we become aware that a user is under 16 and has registered without parental consent, we will immediately delete their account and all associated personal data. Contact us at hello@swyclr.com if you believe a child under 16 has created an account.
We use the Google Gemini API — we share product listing details (item name, category, condition, photographs) solely for generating AI-estimated price ranges. We do not share your personal identification data with Google Gemini.
In a future version, we will implement identity verification through DigiLocker. We will collect only the verification confirmation and not store the underlying document. This Policy will be updated before such integration is activated.
To calculate estimated CO₂ avoided, display your personal carbon impact, and aggregate platform-wide carbon data for sustainability reporting. All carbon data is currently informational only — no monetary value is associated with individual users' carbon data.
To send App-related notifications, respond to queries, and inform you about updates or new features.
To feature your swap story, listing photographs, or user experience in marketing materials — subject to your separate explicit written consent as described in Section 9.
To comply with applicable laws, regulations, legal processes, and government requests, and to protect the rights, property, and safety of Swyclr, our users, and the public.
Sloop uses Supabase as its backend infrastructure provider. All user data is stored on servers in the Mumbai (ap-south-1) region, within India — specifically selected to ensure compliance with Indian data localisation requirements under the DPDP Act, 2023.
We retain your personal data for as long as your account is active or as necessary to provide the App's services. If you delete your account, we will delete or anonymise your personal data within 30 days, except where we are required to retain it for legal purposes. Sloop Coins expire 14 days from the date they are earned, regardless of account status.
We do not sell your personal data to any third party. We share your personal data only in the following limited circumstances:
Google LLC (Gemini API) — receives product listing data (photographs, item name, category, condition) for the sole purpose of generating AI-estimated price ranges. These providers are contractually required to protect your data.
As the App evolves, we may integrate additional service providers including payment processors, logistics providers, and identity verification services. We will update this Policy and notify you before such integrations are activated.
We may disclose your personal data if required by law, court order, or governmental authority, or if we believe in good faith that such disclosure is necessary to protect rights, property, or safety.
In the event of a merger, acquisition, or sale of assets, your personal data may be transferred to the acquiring entity. You will be notified of any such transfer and any material changes to this Policy.
By uploading photographs and videos of items to the App, you grant Swyclr a non-exclusive, royalty-free, worldwide licence to use, reproduce, and display such content for the purpose of operating the App and providing its services to users.
We will only use your personal content for marketing purposes subject to your separate, explicit written consent, obtained through a dedicated Permission Agreement specifying exactly how your content will be used. You will be credited in any public use of your content. You may withdraw consent at any time by writing to hello@swyclr.com.
If we wish to feature your personal swap story in our marketing materials, we will contact you individually to obtain your explicit written consent before publication.
The App tracks and displays an estimated carbon impact for each completed swap based on the category and condition of items exchanged. This feature is currently for informational display purposes only.
If you have any complaints or concerns regarding the processing of your personal data, contact the Grievance Officer using the details above.
We reserve the right to update or modify this Privacy Policy at any time. When we make material changes, we will notify you through the App and update the 'Last Updated' date at the top of this document. Your continued use of the App after such notification constitutes your acceptance of the updated Privacy Policy.
These Terms and Conditions ("Terms") constitute a legally binding agreement between you and Swyclr Ventures Private Limited ("Swyclr", "we", "our", or "us"), governing your access to and use of the Sloop mobile application ("App") and all services offered through it.
By downloading, installing, registering, or using the App, you confirm that you have read, understood, and agree to be bound by these Terms and our Privacy Policy, which is incorporated herein by reference.
If you do not agree to these Terms, you must not access or use the App. We reserve the right to modify these Terms at any time. Continued use of the App after notification of changes constitutes acceptance of the revised Terms.
You must be at least 16 years of age to use the App. By registering, you represent and warrant that you are 16 years of age or older.
If you are between 16 and 17 years of age, you may only use the App with the explicit consent of a parent or legal guardian who has reviewed and accepted these Terms and our Privacy Policy on your behalf. The parent or guardian accepts full responsibility for such user's activity on the App.
By using the App, you represent that you have the legal capacity to enter into a binding agreement. If you are using the App on behalf of a company or organisation, you represent that you have the authority to bind that entity to these Terms.
Sloop is a peer-to-peer barter and exchange marketplace that allows users to list items they wish to exchange, discover items listed by other users, negotiate and agree upon swaps, and participate in auction-based exchanges.
Sloop is a listing and facilitation platform only. We are not a party to any transaction or exchange between users. We do not buy, sell, hold, store, or take possession of any items listed on the App.
Current features available in App Version 1 include:
To use the App, you must create an account by providing your full name, age, and a valid mobile phone number for OTP verification. You agree to provide accurate, current, and complete information and to keep your account information updated.
You are responsible for maintaining the confidentiality of your account credentials and for all activity that occurs under your account. Notify us immediately at hello@swyclr.com if you suspect any unauthorised use of your account.
Each user may maintain only one active account on the App. Creating multiple accounts to circumvent restrictions, gain unfair advantage, or manipulate the platform is strictly prohibited and will result in permanent termination of all associated accounts.
We reserve the right to suspend or permanently terminate your account without prior notice if you have violated any provision of these Terms, posted illegal or fraudulent content, engaged in harassment or abusive behaviour, attempted to manipulate App features, or listed prohibited items. Upon termination, all active listings will be removed, pending swaps cancelled, and all Sloop Coins permanently forfeited.
When you list an item, you represent and warrant that you are the lawful owner, the item is accurately described including its true condition, all photographs represent the actual item, the item is not stolen, counterfeit, or subject to legal dispute, and the listing does not violate any third-party intellectual property rights.
The App provides an AI-generated estimated price range for guidance only. This does not constitute a guarantee, valuation, or financial advice. Swyclr accepts no liability for any loss arising from reliance on AI-generated price estimates.
All listing photographs, videos, and descriptions must be accurate and appropriate. We reserve the right to remove any listing that violates our content standards or these Terms without notice.
Sloop is a listing and facilitation marketplace. We are not a party to any swap or exchange between users. All agreements to exchange items are made directly between users and are independent contracts between those users.
Swyclr does not guarantee that any listed item will result in a match, swap, or successful exchange, or guarantee the quality, condition, safety, legality, or accuracy of any listed item.
You are solely responsible for assessing the condition and authenticity of items you agree to receive, conducting your own due diligence before agreeing to any exchange, the physical safety and security of any in-person exchange, and any tax obligations arising from exchanges.
We strongly recommend all in-person swaps be conducted in public, well-lit locations. The App provides Safe Meet suggestions and a live location sharing feature. Swyclr is not responsible for any incident, loss, damage, injury, or harm that occurs during or in connection with an in-person swap.
In the event of a dispute, users are encouraged to resolve the matter amicably between themselves. Sloop provides a dispute submission form through which users may report issues. Swyclr's review of disputes is at our sole discretion and does not create any liability on our part.
The App includes an auction room feature through which users may list items for time-limited competitive bidding. By participating in an auction as either a seller or bidder, you agree to the terms of this Section.
By listing an item in an auction room, you agree that if the auction closes with a valid winning bid that meets or exceeds your stated reserve price, you will proceed with the exchange with the winning bidder in good faith.
By placing a bid, you acknowledge that your bid constitutes a binding offer to exchange. Withdrawing a winning bid without a legitimate reason may result in account penalties including loss of Sloop Coins, temporary suspension from auction features, and in repeated cases, permanent account termination.
Swyclr does not guarantee that any auction will result in a completed transaction. We are not liable for any loss arising from an auction that does not result in a completed exchange.
The App, including its design, features, code, trademarks, logos, and all content created by Swyclr, is the intellectual property of Swyclr Ventures Private Limited and is protected by applicable Indian and international intellectual property laws. You may not copy, reproduce, distribute, or create derivative works from any part of the App without our express written consent.
You retain ownership of all content you upload to the App, including listing photographs and videos. By uploading content, you grant Swyclr a non-exclusive, royalty-free licence to use such content for the purpose of operating and promoting the App, subject to the consent requirements described in our Privacy Policy.
If you submit feedback, suggestions, or ideas about the App, you grant Swyclr the right to use such feedback without restriction or compensation to you.
The App is provided on an "as is" and "as available" basis. Swyclr makes no warranties, express or implied, regarding the App's fitness for any particular purpose, uninterrupted availability, or freedom from errors or security vulnerabilities.
To the maximum extent permitted by applicable law, Swyclr Ventures Private Limited, its directors, employees, and agents shall not be liable for any loss or damage arising from transactions between users, loss or theft during in-person swaps, reliance on AI-generated price estimates, loss of Sloop Coins, interruption or suspension of the App, loss of data from technical failures, or any indirect, incidental, consequential, or punitive damages.
In no event shall Swyclr's aggregate liability to any user exceed the amount of any fees paid by that user to Swyclr in the 30 days preceding the claim, or INR 1,000, whichever is lower.
You agree to indemnify, defend, and hold harmless Swyclr Ventures Private Limited and its directors, officers, employees, and agents from and against any and all claims, liabilities, damages, losses, costs, and expenses (including reasonable legal fees) arising out of or relating to your use of the App, your violation of these Terms, your listing of any item, any exchange or transaction you conduct, any content you upload, or your violation of any applicable law or the rights of any third party.
These Terms shall be governed by and construed in accordance with the laws of India, without regard to its conflict of laws principles.
In the event of any dispute, the parties shall first attempt to resolve the matter through the App's dispute submission form and direct communication with Swyclr at hello@swyclr.com.
If a dispute cannot be resolved within 30 days, it shall be referred to and finally resolved by arbitration under the Arbitration and Conciliation Act, 1996. The arbitration shall be conducted by a sole arbitrator mutually appointed by both parties, with the seat and venue in Jaipur, Rajasthan, India. The language of arbitration shall be English. The award of the arbitrator shall be final and binding on both parties.
Subject to the arbitration clause above, the courts of Jaipur, Rajasthan, India shall have exclusive jurisdiction over any matter that proceeds to litigation.
Swyclr reserves the right to modify, suspend, or discontinue the App or any of its features at any time, with or without notice. We will notify users of material changes to these Terms through the App. Your continued use of the App after such notification constitutes acceptance of the modified Terms.
If any provision of these Terms is found to be invalid, illegal, or unenforceable by a court of competent jurisdiction, the remaining provisions shall continue in full force and effect. The invalid provision shall be modified to the minimum extent necessary to make it valid and enforceable.
These Terms, together with our Privacy Policy, constitute the entire agreement between you and Swyclr Ventures Private Limited with respect to the App and supersede all prior agreements, understandings, and representations relating to the same subject matter.
These Terms and Conditions are effective as of 01 June 2026 and apply to Sloop App Version 1.0.